The Missouri Way

The citizens of Missouri expect their state government to be as reliable and responsive as any other organization. They set the bar high. The Governor and his Cabinet are committed to meeting the high expectations of the citizens of Missouri.

Every day, public servants in all our 16 executive departments come to work to provide excellent service - to make a difference. They want to work together better, be more effective, and more efficient. They want to deliver a great experience to every citizen.

Team members at all levels play a critical role in this continuous improvement approach. The Missouri Way training series was established to equip our team members with tools and techniques to become the best public servants possible and to drive change for the citizens of Missouri.

The new e-learning format for the Missouri Way training series is an essential part of the State of Missouri’s plan to improve its performance and develop a culture of continuous improvement.

This Missouri Way Training Series incorporates approaches proven successful in other high performing organizations in both the public and private sectors, all tailored our unique management challenges.

The Missouri Way objectives are to:

• Accelerate participants professional growth through individual leadership development, building new skills to lead others and lead change
• Provide department leaders the skills and shared understanding needed to improve team performance and cultivate a strong, positive work environment
• Develop needed skills amongst team members across the State of Missouri to improve government performance for our citizens